Zhyrana.

ZHYRANA RECEPTIONIST · AVAILABLE 24/7

Customer contact keeps moving while your team works.

Victoria, your digital worker, receives customer contact, understands what is needed and helps move the conversation forward while your team works.

Try for 30 days
Available 24/7Multiple calls at the same time · no queueingEmail: relevant response within 60 seconds
A hairdresser helps a customer while colleagues continue working in a warm, modern salon.
Victoria answers while the team works.
Two incoming callsVictoria answers both
New customer emailReply sent · 00:42

CHOOSE YOUR WORKDAY

See Victoria in a business like yours.

READY WHEN CUSTOMERS REACH OUT

Phone that gets answered—email that keeps things moving.

Customers contact you as usual. Victoria receives the next call or message and keeps the conversation moving—around the clock.

Phone and customer messages in a warm, professional reception setting.
Victoria answers across calls and messages.

PHONE THAT GETS ANSWERED

Keep your number. Handle multiple calls simultaneously.

Your existing business number can be retained and forwarded to Victoria. The next customer does not have to wait in a phone queue simply because she is already speaking with someone else.

  • Existing number
  • Simultaneous calls
  • Live transfer
  • Documented callback

Victoria can help the customer directly, transfer the call live to a team member, or document what is needed for a prompt callback.

EMAIL THAT KEEPS THINGS MOVING

A relevant response within 60 seconds.

Victoria understands the question and its context, handles supported attachments as part of the enquiry and continues the conversation in the same email thread.

New quote enquiry2 attachmentsReply sent · 00:42

CUSTOMERS DO NOT HAVE TO START AGAIN

Returning customers do not always need to start again.

When the customer can be identified, Victoria uses the history from previous contacts, conversations and bookings.

MONDAY · PHONE

“I need a service and the brakes are making a noise.”

Victoria captures the vehicle and request
Same customer · relevant history

BOOKINGS THAT UNDERSTAND THE BUSINESS

The right service, person, availability and rules—before a booking is confirmed.

The right serviceWhat the customer needs
The right personWho can provide the service
AvailabilityWhen the right person is free
Rules / decisionsWhat may be confirmed directly
VictoriaMatches the customer request with the business setup

WHEN EVERYTHING IS CLEAR

Booked and confirmed directly

WHEN JUDGEMENT IS NEEDED

Sent to the team for a decision

BOTH WAYS OF WORKING AT THE SAME TIME

Victoria works independently. Your team takes over when it should.

Automate without giving up control.

  • Automatic response
  • Transfer onward
  • Approval
  • Follow-up

ONE RECEPTIONIST · SIX CHANNELS

The same receptionist—however the customer gets in touch.

Phone, email, Web Chat, SMS, WhatsApp and Web Form are six ways to reach Victoria. She uses the business’s knowledge, moves the conversation forward and documents the contact.

01Phone02Email03Web Chat04SMS05WhatsApp06Web Form

Victoria speaks more than 50 languages — automatically

She starts in your company’s primary language and then adapts to the language your customer uses.

Change channel—not receptionist.

YOUR VIEW

See what customers asked—and what happened next.

Customer conversations are stored and can be searched and filtered. You can see what the customer needed, which steps were taken, when the team became involved and which important events were documented.

Every important step is traceable, giving the team the context to follow up and the business a clearer view of recurring questions and emerging needs.

Customer conversationsConceptual product illustration

4 conversations shown

Phone
Anna Lind

Wants to book a consultation

Live transfer
Email
Neighbourhood Clinic

Reschedule next week

Awaiting approval
Web Chat
Erik Nyman

Question about opening hours

Reply sent
Web form
Nord Service

New quote enquiry

Team follow-up
09:14Enquiry received09:15Details captured09:16Team involved

QUALITY FROM THE START

A good receptionist starts with knowing the business.

Victoria is only as good as the information she has. That is why we configure her with you around your business and test the experience together before she starts meeting customers.

Generic AI knows generic things.Victoria is prepared for your services, terminology, workflows and the questions your customers actually ask.

Normally ready the next working dayonce we have the information required.
  1. 01Understand the business
  2. 02Build knowledge and services
  3. 03Connect team and availability
  4. 04Configure bookings and handovers
  5. 05Test, adjust and activate

MORE FROM THE DEMAND YOU ALREADY HAVE

Answer more. Lose fewer opportunities. Move more customer enquiries forward.

01Lose fewer opportunities

More incoming enquiries receive an answer and a next step.

02Progress more work

Booking, information gathering and handover continue while the team is busy.

03Learn from contact

Recurring questions and friction become visible so the business can improve.

TRY FOR 30 DAYS

Try Victoria in your own business.

Choose how you want to start. Contact Victoria through Web Chat, phone, email, SMS, WhatsApp or Web Form.

Once Victoria can identify you, you can also change contact method and experience how the same receptionist can keep relevant context together.

Phone+46 73 453 25 62SMSText Victoria — on mobileWhatsAppChat with Victoria on WhatsApp

Web Form

Web Form

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    30 days without the fixed monthly fee. Actual usage is charged. The subscription continues automatically after the trial unless it is cancelled before the trial ends.