What does Zhyrana Receptionist cost?
Zhyrana uses a simple pricing model: a fixed monthly fee for the receptionist and platform, plus the cost of the usage that actually occurs.
This gives you a predictable base cost while usage charges follow how much Victoria actually works for your business. You are not paying for a large bundle of call minutes or messages that you may never use.
What is included?
The fixed monthly fee covers Zhyrana Receptionist as a service. Together with you, we configure Victoria around your business, services, team, availability, knowledge and ways of working.
The service includes the ability to work across phone, email, Web Chat, SMS, WhatsApp and Web Forms, support for bookings and handoffs, documented customer conversations, and standard weekly and monthly insights.
Some of the setup is deliberately done together with you. A receptionist can only be as good as the knowledge and working conditions she is given.
What could Zhyrana be worth to your business?
That depends on how your business works.
For a trades business, one job that would otherwise have gone to the next company may be worth more than an entire monthly fee.
For a salon, the value may be allowing the treatment already in progress to continue uninterrupted while the next customer’s booking is still handled.
For a workshop, the value can be both capturing the next booking and seeing how much demand cannot be accommodated when the calendar is full.
And in many businesses there is another cost that is harder to see: every time someone has to stop their actual work to answer the phone, respond to a routine email or collect information that a receptionist could have handled.
Zhyrana does not replace the people in the business. The aim is to let them spend more of their time where they add the most value.
How usage charges work
In addition to the fixed monthly fee, you pay for actual usage.
An ordinary written customer conversation will often use less than one Swedish krona of AI processing. A short conversation with Victoria by phone will typically use only a few kronor of AI processing, plus the underlying telephone network cost.
The exact amount varies depending on the length and complexity of the conversation.
Email, Web Chat and Web Forms have no separate channel fee. In practice, you pay for the AI usage the conversation requires.
PRICE TABLE
Prices and rates
| Service | Price |
|---|---|
| Zhyrana Receptionist | SEK 3,000 / month |
| Text AI — input | SEK 50 / 1 million tokens |
| Text AI — output | SEK 300 / 1 million tokens |
| Voice AI — audio input | SEK 650 / 1 million tokens |
| Voice AI — audio output | SEK 1,300 / 1 million tokens |
| Telephone network | actual carrier cost + 10% |
| Inbound SMS | SEK 0 |
| Outbound SMS | SEK 2.50 / SMS part |
| Inbound WhatsApp | SEK 0 |
| Ordinary outbound WhatsApp service reply | SEK 0.10 / message |
| no separate channel fee | |
| Web Chat | no separate channel fee |
| Web Form | no separate channel fee |
| Standard weekly/monthly Insights | included |
All prices and rates exclude VAT.
WHAT DOES THAT MEAN IN PRACTICE?
Two illustrative examples
An ordinary written customer conversation
A normal customer enquiry, including a response and reasonable follow-up, uses an estimated SEK 0.75 of AI processing.
The actual amount depends on how much information Victoria needs to receive and how extensive the conversation becomes.
Illustrative estimate—not a tariff or guarantee.An ordinary phone conversation
A normal conversation with Victoria lasting around three minutes has an estimated total cost of around SEK 3.90, including AI processing and ordinary telephone traffic.
The actual amount varies depending on factors such as the length and content of the call and the network cost.
Illustrative estimate—not a tariff or guarantee.What is a token?
AI models process text and audio in small units called tokens. The number used depends, among other things, on how much information Victoria needs to receive, understand and respond to.
You do not need to count tokens yourself; they provide a consistent way to measure actual AI usage.
When are the charges billed?
The fixed monthly fee is charged in advance for the coming month. Usage charges are billed in arrears based on the usage actually recorded during the period.
Payment can be made by card or invoice. Card payments are handled through Stripe.
All prices are shown excluding VAT. VAT is added according to applicable rules. For Swedish customers, the standard rate is normally 25%.
Try for 30 days
You can use Zhyrana Receptionist in your own business for 30 days without the fixed monthly fee. Actual usage is charged during the trial.
The subscription continues automatically after the 30 days unless you cancel before the trial ends.